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F.A.Q

Find quick and clear answers to your main questions about products, orders, and customer service—all designed to make your experience with Linse Home Decor safe, smooth, and inspiring.

We curate timeless decorative pieces, including furniture, lamps, rugs, vases, paintings, artificial plants, and marble or wood accents—each selected for its design, durability, and ability to bring personality and style to your home.

It means your shopping experience is fully secure. We use an SSL certificate to protect your data, and our store is properly registered, ensuring complete confidence from checkout to delivery.

Do you offer free shipping?

Our support team is available Monday to Friday, from 9:00 AM to 5:00 PM, ready to answer questions and assist you at any stage of your purchase.

We accept Visa, Mastercard, American Express, all within a secure and responsive payment environment.

You have up to 15 days from the date of receipt to request a return. Items must be unused, in their original packaging, with all tags attached, and accompanied by proof of purchase.

Please inspect your order as soon as it arrives. If you find it defective, damaged, or different from what you ordered, contact us immediately so we can quickly resolve the issue.

We do not accept returns for sale items or gift cards.

For orders with free global shipping, return shipping must be authorized in advance. We do not accept items sent without prior approval. Once authorized, we’ll provide detailed instructions for the return process.

Once we receive and inspect your return, we’ll notify you of the approval status. If approved, the refund will be processed to your original payment method within 10 business days. If this period is exceeded, please contact us.

  • Free shipping

    We offer free worldwide shipping on orders over $50

  • Guaranteed Purchase

    Store registered and with SSL certificate.

  • Secure Payment

    Strongly secure environment for payments.

  • Fast Support

    Service from Monday to Friday 9 am to 5 pm.